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Excel and Google Sheets Template

Our Pre-Built CRM Excel and Google Sheets Template is designed for sales and account management teams, allowing you to easily track, organize and update contacts and leads. It's easily customizable so you can manipulate it to your sales processes.
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What's Inside the CRM Template?

Details | 7 Sheets 

Supported Versions | Excel 2010, 2013, 2016, 2019, Office 365 (Mac), Google Sheets

Category | Sales

Tags | Customer Service, Account Management

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Inside Our Customer Relationship

Management Excel and Google Sheets Template

The Setup sheet in our CRM Excel and Google Sheets Template allows you to edit Lead Timeframes as well as Contact Timeframes. Fields are customizable to your sales process.

While large corporations have the budget for expensive software like Salesforce for managing customer relationships, bootstrapped entrepreneurs, startups and small businesses have to maintain low overhead and move quickly. With Excel, one of the most popular and well-known software products in the entire world, it’s an obvious use case for a CRM (Customer Relationship Management). You don’t have to be a wizard to make use of our CRM spreadsheet or tailor it to your specific needs.

The first step in our CRM Excel template is the Setup tab. Here, you can edit lead and contact time frames according to your outreach cycle. It’s prefilled with Recent (2 Days or Less), Not Recent (Greater than 2 Days) and Too Long (Greater than 5 days). Adjust these values as you see fit. You can also edit the Contact Purpose Options (New Lead, Follow-Up, Project Briefing, Sales Meeting, Project Delivery, Transaction and General Inquiry) as well as Team Members.

This is super helpful as employee turnover can often cause friction when transferring accounts to their replacement. With this template, just add in a new name and change the contact to the newbie.

There are three additional tabs for you to input information. Add and edit customer data in the Contact Log, Contacts, Companies and Leads tab.

Easily search and see summaries of your customers in the Dashboard tab.

The dashboard tab will show you the data of last contact, notes from last contact, purpose of last contact, contacted by, total contacts during the year, and total number of contacts.


The Dashboard sheet in the CRM template shows you specific information on each contact including total numbers of contacts and the assigned team member.

This breakdown will help you see the status of your customer and act accordingly.

If you are looking for more of a sales-oriented template, you should also check out our Daily Call Report and Sales Management and Sales Tracking template which has even more customization options and geared towards sales and business development outreach.

If that wasn't enough reason to get this template, did you know this template is compatible with Google Sheets? Collaborate with your co-workers in real time and enjoy the cloud auto-save feature of Sheets when you use this template!

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